The I.T.C. Corporate Training Programmes

Why should you choose these training programmes?

Full support material available for all programmes

Programmes are adaptable to suit a wide range of situations.

Programmes are simple but detailed enough to give people the skills they need.

Programmes can be tailored to specific Organisational needs or run off the shelf.

Programmes are pitched to the level of the group to instil fast effective learning.

Each programme has a structured progression for all user levels.

Although other programmes follow similar paths, all have been enhanced by Martin's considerable experience in the training field.


All Corporate Programmes provided by I.T.C. Consultancy are listed below :-
  • Psychological First Aid
  • Dealing with extreme persistent and difficult staff behaviour
  • Dealing with Persistent Complainants
  • Conflict, Confrontation and Difficult Behaviour
  • High Effective Skills for Working Teams
  • The Art of Effective Talking and Listening
  • Effective Workplace Mediation
  • Presentation Wizardary
  • Potential to Danger
  • Effective Stress management skills for work and life
For detailed information on all of the above courses
About Martin J. Smith
Martin Smith is a specialist trainer in communication, interpersonal skills, conflict management and personal safety with over twenty years training experience. He is also a psychotherapist specialising in the treatment of anxiety, depression, stress, phobias and post traumatic stress disorders.

A qualified trainer, Assessor and internal verifier of competency based Training programmes, Martin presents to a variety of Public And Private Organisations both in the UK and abroad. Designing and writing training programmes as well as individual Personal Development Programmes and Personal Coaching Strategies.